Learning and service in virtual modality: experience of business students in a pandemic context

The present study analyses the perception of business management university students in relation to the application of the learning and service methodology in virtual modality within the context of the COVID-19 pandemic. Two instruments are applied to collect perceptions, both online. The first is during the process (open-ended questionnaire) and the second is at the end of the process (Likert scale survey). The results of the quantitative analysis show high valuation by students of the learning and service methodology. The qualitative analysis show that students acknowledge developing generic competencies such as teamwork, social responsibility, and respect for people's dignity. It is concluded that the essential characteristics of the learning and service methodology in experiential learning are highlighted and valued by students. © 2022. Formacion Universitaria. All Rights Reseved.

Agile Methodology and Service-Learning: Experience in Engineering in Information and Management Control Students

The Covid-19 pandemic has generated changes in the delivery of classes, especially in the modality online. Most of the educational institutions were not up to this challenge. Thus, both teachers and students were navigating this challenge under uncertainty. Therefore, these institutions faced difficulties regarding information technologies and how to deliver the contents effectively to the students. One of the potential ways to overcome these difficulties is to implement innovative tools that provide certainty to students through frameworks such as Agile. Agile is a proven framework in software development that allows distributing tasks in sprints with tolerance to constant changes. Additionally, The Service-Learning methodology allows students to get a hands-on learning experience by working with real-life cases and firms. Therefore, the research question is whether implementing one of the Agile frameworks such as Scrum and the Service-Learning methodology would improve students' content delivery. To test this research question, we evaluated the implementation of these methodologies through a case study based on one course of Engineering in Information and Management Control at the Universidad Catolica del Norte in Chile. Our findings show that this setup increased teamwork levels, time management, and overall work satisfaction.